At JDM Travel Co, we are committed to protecting your privacy and keeping your personal information safe. This policy explains how we collect, use, and store your data when you use our website or services.
1. Who We Are
JDM Travel Co is an independent travel agency based in Shropshire, providing personalised travel planning and booking services.
If you have any questions about this policy or your data, you can contact us at:
Email: hello@jdmtravel.co.uk
2. What Information We Collect
When you use our website or services, we may collect the following information:
- Personal details (name, email address, phone number)
- Travel preferences (destinations, dates, budget, special requests)
- Booking information (passport details, traveller names – only when required for bookings)
- Payment details (processed securely via third-party providers – we do not store full payment information)
- Website usage data (IP address, browser type, pages visited)
3. How We Use Your Information
We use your information to:
- Provide and manage your travel enquiries and bookings
- Personalise your holiday recommendations
- Communicate with you about your trip
- Improve our website and services
- Send relevant offers or updates (only if you opt in)
4. Sharing Your Information
To deliver your travel services, we may share your information with trusted third parties, including:
- Airlines, hotels, and travel providers
- Payment processors
- Booking systems and software providers
We only share the information necessary to complete your booking and services.
5. Cookies
Our website uses cookies to improve your browsing experience and understand how visitors use our site.
You can control or disable cookies through your browser settings. See our Cookie Policy.
6. Data Security
We take appropriate security measures to protect your personal data from loss, misuse, or unauthorised access.
7. Your Rights
Under UK data protection laws, you have the right to:
- Access the personal data we hold about you
- Request corrections to your data
- Request deletion of your data
- Withdraw consent for marketing at any time
To exercise any of these rights, please contact us using the details above.
8. Data Retention
We only keep your data for as long as necessary to provide our services and comply with legal obligations.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Questions? Email us at hello@jdmtravel.co.uk